Support
Help for everything Graphx makes.
Picsha retailers: your guide, your pricing, and where to find your orders are right here. Photogize and RasterPlus license holders: the final releases, documentation, and help are further down — we haven’t gone anywhere.
Picsha
The white-label storefronts, the hub, and SendThePix.
Storefront guide
Sign in, make it yours, set prices, connect Stripe, sales tax, a free test order, what each product sells, day-to-day orders, and the in-store kiosk — for Retouch, Prints, Cards, and Books.
Read the guide →Knowledge base
The guide split into short answers — getting started, store settings, each product, orders and money, the kiosk, and a retailer FAQ — on the Graphx help center.
Browse Picsha articles →Your hub and orders
Every store has one page at yourstore.picsha.com with a tile per product and an admin view of orders across all of them. Each product’s own admin is at /admin on its storefront.
Pricing and payouts
One rate that goes down as you grow. Stripe pays you directly; card processing is included; refunds return the fee.
See the rate grid →SendThePix
Customers send photos from their phone and type a short code at your kiosk. Turned on per store in Store settings; the guide’s kiosk section covers the counter side.
About SendThePix →Photogize and RasterPlus
No longer sold to new customers, still supported. Existing license holders get downloads of the final releases, full documentation, and help when you need it.
Photogize Lab & Kiosk
Final versions, installation guides, and knowledge base for the Photogize photo commerce platform.
Photogize support →RasterPlus
Final version and printer driver documentation for the RasterPlus print RIP.
RasterPlus support →Support Bulletins
Fixes, configuration changes, and how-tos carried over from the old graphx.com.
Read bulletins →